Holiday Inn Express & Suites Orlando At SeaWorld by IHG - With Free Shuttle Service to SeaWorld Parks

I was very happy about my stay. The staff especially lobby staff were helpful and even gave me tips on places to visit. The breakfast options were always plentiful and diverse, and requests were attended to immediately

It was very clean

Prompt maintenance service. Our AC was not working at check in. Within 1 hour of me calling front desk, maintenance replace the whole ac unit in our room. Breakfast bar was great and front desk attendant was friendly.

Very nice facility, roomy and ample seating areas for leisure and breakfast. Hot coffee and tea always available.The breakfast was very good and lots of options available. The staff was welcoming and accommodating when we had an issue with the refrigerator not worling it was fixed in 5 minutes, they brought a new one. Well done. The kid suite room was very nice and overall very comfortable. The Dove soaps were a huge bonus!

Comfortable beds, nice pool, friendly staff, decent breakfast (would have loved to see a little bit more fresh fruit) and pretty good location. Looking at the location on the map, it appeared to be right across the road from the hotel. Technically, it is, but you have to walk all the way around Seaworld to enter, so walking is not really ideal, especially with small children. They do, however, offer a shuttle service at certain times, which we took advantage of. A pretty quick walk to Aquatica and Discovery Cove. The deadbolt on our door malfunction the first day we were there, and when we entered the room to take a nap, the door never completely shut/locked due to the deadbolt popping out. When we woke up, we realized our door had been open the entire time. I went downstairs to Talk to the front desk (there was only one employee working at that time and unfortunately it was a pretty busy time for check-in’s, so I had to leave my room unattended/unlocked for around 20 minutes before they got to me). She immediately called maintenance, however, who came up to our room and fix the door within a few short minutes. We didn’t have any problems with the door after that. My favorite thing about this hotel, compared to many others that I’ve stayed at in recent years is that the air conditioner also has a button that you can push to keep the fan running constantly. My biggest complaint with staying in hotels is how horrible my sleep ends up being with an air conditioner that clicks on and off (often quite noisily) every 15 minutes or so. Just when you fall asleep, the fan pops on and wakes you up. 😩 There was none of that with this hotel and the beds/pillows are quite comfy! I would definitely stay here again.